This article is for Disclosers and provides guidance on how to select and pay your CDP admin fee via the CDP Portal. It applies to all disclosers eligible for the admin fee, primarily companies requested by Capital Markets signatories, Self-Selected companies and Public Authorities.
For more information on the CDP admin fee, please see our admin fee FAQ page.
CDP is a not-for-profit organization. To deliver our services at the necessary global scale, we require a contribution towards our costs from both organizations and investors participating in our system. The admin fee applies to all disclosers eligible for the admin fee, primarily companies requested by Capital Markets signatories, Self-Selected companies and Public Authorities. Companies exempt from an admin fee include those requested only by Supply Chain, Banks, Private Markets and RE100 requesters.
Our admin fee levels are Essential, Foundation, and Enhanced. Most companies will be able to select the Foundation and Enhanced fee options, with Enhanced offering the most benefits. The Essential fee will only apply to some companies. For more information on this, please see our admin fee FAQs.
Follow the instructions below to select and complete your payment to CDP. Please note, you will need to be an existing user or request access to the CDP Portal first in order to view and proceed with the steps below. You may also find our Onboarding steps for Companies steps article helpful.
Note: You will not be able to submit a response if the admin fee step has not been completed or if you have not raised an invoice. Also, only the Submission Lead will be able to select the fee level, however any user can complete the payment.
If you experience any issues during the process outlined below, please contact us via My Support.
Step 1: Sign in to your account
Sign in to your account to access your organization’s Portal homepage. Once signed in, you will see the Choose fee option in the blue bar at the top, or in your To do list, if a fee is applicable. Click on Choose fee.
Note: if the Choose fee link does not take you to the next page, please try clearing the cache or cookies in your browser.
The next page is the Available products page. This is where you have the option to select one of the following fees, depending on where your organization is based and the benefits you want. (Please see section above and our admin fee FAQs on fee eligibility).
For companies eligible for a fee, there will be two or three fee options to choose from:
Essential
Foundation
Enhanced
Read the description and the benefits of each one and select the one you wish to by clicking Select.
Note: only the Submission Lead will be able to select the fee. Any user will be able to complete the payment.
Note: Certain countries and customer types are exempt from the admin fee such as Supply Chain only disclosers. If this applies to you, you will see only one product, called No fee payable. Select this fee to apply the exemption to your organization.
Step 3: Select how you want to pay
Next, you will see the Choose a payment method page. Here, click on either:
Card – Pay Now or
Invoice – Pay Later
Note: For organizations based in Latin America, India and China please select Invoice – Pay Later. Contact us via My Support in the Help Center or your account manager/regional office to request an invoice/Fapiao (for China).
Note: We are currently unable to process AMEX payments. Please use another payment card or click Pay by Invoice to continue with your submission.
Step 4: Make your payment
Next, you will need to enter your payment or invoice details.
If you chose to make payment by card
Clicking the Card - Pay now button will open out the Payment details section for you to enter the required information including the address where you can enter your card details. Enter your address and then click Pay Now.
Note: we do not accept card payment from the following countries:
Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia (State of), Bonaire, Sint Eustatius and Saba, Brazil, Chile, China, Cocos (Keeling) Islands, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Falkland Islands (Malvinas), French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, India, Jamaica, Martinique, Mexico
Montserrat, Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Trinidad and Tobago, Uruguay and Venezuela (Bolivarian Republic of).
Next, enter your payment card details and click Pay Invoice to complete the payment.
Once you have competed the payment, you will automatically be redirected to the organization's home page. The payment confirmation will then appear at the top of the screen saying Payment successful. The Choose fee step will turn green.
If you choose to request an invoice
Clicking the Invoice - Pay later button submits your request to pay by invoice.
Once you have entered your invoice payment details, you will be directed to the Portal homepage with the message Invoice created at the top. You, plus the contact you have added as the invoice contact, will receive a confirmation email that will have your invoice for payment attached.
The Submit button at the end of the questionnaire will now become active and the Submission Lead for your organization will be able to submit your questionnaire in the Portal.
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If you have not found an answer you were looking for, please contact our support team through My Support. You will need to be signed in to access this.
If you are a new user, you can register here. Once you are signed in, please return to the Help Center via the link at the top of the page.