Knowledge Base - CDP Help Center

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The Knowledge Base contains articles to help you use our platform and respond to CDP. They are created by our support team who have answered questions for our users.

Access and navigate the CDP Portal as a Requester

View your Request list as a Requester

Requester roles and managing team members

How to raise a case in the CDP Help Center (Coming soon)

Resolving issues with DUNS numbers

Guidance on requesting parent or subsidiary companies

Providing your Disclosers with access to the CDP Portal

How to track the progress of a group of organizations

Creating, managing and submitting your Request list

Upload your Request list using a CSV file

Understanding and resolving CSV file upload errors

Track a Request list as a Requester

Access the CDP Portal as a Discloser

Discloser roles and managing team members

Known issues with the CDP Portal and questionnaires

Accessing your responses as a Discloser

Navigating CDP's Portal and questionnaire as a Discloser

Export your questionnaire response from the CDP Portal

How to submit your questionnaire response

How to edit your response as a Discloser

How to import data using the Excel template

Guidance on entering numerical data in the CDP Portal

Understand your requests as a disclosing company

Where to find questionnaire and scoring guidance for disclosing companies

Parent-subsidiary reporting policy and process for disclosing companies

Understanding response privacy and score privacy

Understand your score as a disclosing company

CDP Portal onboarding steps for disclosing companies

How to complete the Register to disclose (RTD) form

How to pay your CDP admin fee as a Discloser

How to manage your requests and re-submit your questionnaire setup as a disclosing company

Setting or changing your CDP-ACS as a disclosing company

CDP Portal onboarding steps for Cities, States and Regions

Frameworks, Projects and Initiatives for disclosing Cities, States and Regions

Submitting your CDP response as a disclosing City, State and Region

Historical Cities, States and Regions questionnaires and guidance

Reporting science-based targets in the Cities, States and Regions questionnaires

Questionnaire Pathways and Pathways Maps for the Cities questionnaire

Questionnaire changes map for disclosing Cities, States and Regions

Understand your score as City, State or Region

Introduction to the Disclosure API

Disclosure API: Technical Overview

Disclosure API: Partner Organizations’ Endpoint

Disclosure API: Questionnaire Metadata

Disclosure API: Questions Endpoint

Disclosure API: Clauses

Disclosure API: Expressions

Disclosure API: Response - Retrieve a Discloser's response

Disclosure API: Response - Update a Discloser's response

Disclosure API: Response - Add/Delete a Matrix Row

Disclosure API: Response - Upload a File Attachment

Adding an API Partner as a Discloser

If you cannot find an answer, raise a case via the My Support page after signing in.

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