Knowledge Base - CDP Help Center

The Knowledge Base contains articles to help you use our platform and respond to CDP. They are created by our support team who have answered questions for our users.
If you cannot find an answer, please contact our support team through My Support. You will need to be signed in to access this. If you are a new user, you can register here. Once you are signed in, please return to the Help Center via the link at the top of the page.

Overview of Help Center guidance for Requesters

Understand your CDP disclosure request

Parent-subsidiary reporting policy for Requesters

CDP Timeline for Disclosure in 2024

Parent-Subsidiary policy and process for Disclosers

Track a Request list as a Requester (after list creation)

Overview of Help Center guidance for Requesters

Access and navigate the Portal as a Requester

View your Request list as a Requester

Edit your Request list as a requesting organization

Resolve issues with DUNS numbers

Create a Request list from a previous list

Add organizations to your Request list

Review and upload your Request list using a CSV file

Changes to CDP's sign in process

Access the new CDP Portal as a Discloser

How to add or edit a team member as an existing Discloser or Requester

Submit a Request list as a Requester

New CDP Portal user types and roles

Navigate CDP's new Portal as a Discloser

Understanding and resolving CSV file upload errors

CDP Portal access troubleshooting for all Users

Updated: CDP Portal Onboarding steps for Companies

Register to disclose as a New User

Register to disclose as a company, city, state or region

CDP Portal Onboarding steps for Cities 2024

Track a Request list as a Requester (after list creation)

Updated: How to manage your requests as a Corporate Discloser

Guidance on entering numerical data in the CDP Portal

Questionnaire guidance for companies

Cities, States and Regions: Frameworks, Projects and Initiatives Mapping

Export your questionnaire response from the CDP Portal

How to navigate the new CDP corporate questionnaire

How to Submit your Questionnaire response

When to Re-submit the Questionnaire Setup for Disclosing Companies

List of Updated Questions to the CDP Corporate Questionnaire

Updated: How to manage your requests as a Corporate Discloser

Add Late Requests as a Requester

Updated: How to edit your response as a Discloser

How to Submit your CDP response as a city, state or region

How to Import Data Using the Excel Template

Guidance on entering numerical data in the CDP Portal

Cities, States and Regions: Frameworks, Projects and Initiatives Mapping

How to Submit your CDP response as a city, state or region

How to pay your CDP admin fee as a Discloser

When to Re-submit the Questionnaire Setup for Disclosing Companies

Updated: How to edit your response as a Discloser

How to Import Data Using the Excel Template

Scoring guidance for companies

Resolve issues with DUNS numbers

Understanding and resolving CSV file upload errors

CDP Portal access troubleshooting for all Users

No results found. If you cannot find an answer, please contact our support team through My Support.

No results found. If you cannot find an answer, please contact our support team through My Support.

If you cannot find an answer, please contact our support team through My Support. You will need to be signed in to access this. If you are a new user, you can register here. Once you are signed in, please return to the Help Center via the link at the top of the page.